Frequently Asked Questions
Below is a list of the most frequently asked questions. If you can´t find the answer to your question here you can contact us by simply filling in the contact form on our website. Please include as much detail as possible to ensure we can help you as quickly as possible. Information regarding shipping options, returns policy, sizing chart and product care can be find in customer service sections.
| Search: [Viewing All FAQs] Page: [2] Previous Next | ||
| Frequently Asked Question | Category | |
| 16 | I cannot remember the balance on my Gift Voucher. How can I found it out? | Multiple |
| 17 | In what currencies can I purchase your products? | Multiple |
| 18 | What are the advantages of creating an Account at Betony Vernon Online Boutique? | No Category |
| 19 | What forms of payments do you accept? | Multiple |
| 20 | What if the real import duty or fees exceed the Import Duty and Fees Deposit I was charged? | No Category |
| 21 | What is a Gift Voucher and how can I use it? | Multiple |
| 22 | What is a Wishlist? | Multiple |
| 23 | What is Import Duty and Fees Deposit? | No Category |
| 24 | What is the special instruction box by every product? | Products |
| 25 | What is your return policy? | Multiple |
| 26 | What shipping method do you use? | Multiple |
| 27 | Where and how is your jewelry produced? | Multiple |
| 28 | Where can I find sizing information? | Products |
| 29 | Why am I not able to log in to my account? Forgot your password? | Customers |
| 30 | Why can’t I see the website properly? | Multiple |
