“A celebration of sexual vitality ”

Frequently Asked Questions

Below is a list of the most frequently asked questions. If you can´t find the answer to your question here you can contact us by simply filling in the contact form on our website. Please include as much detail as possible to ensure we can help you as quickly as possible. Information regarding shipping options, returns policy, sizing chart and product care can be find in customer service sections.


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 Frequently Asked QuestionCategory
1Can I purchase items in Betony Vernon Online Boutique, when I don’t have PayPal account?Multiple
2Can I use a Gift Voucher issued in EUR in the USD boutique and vice versa?Multiple
3Do you ship internationally?Multiple
4How can I buy a Gift Voucher? Can I add a personal message to a Gift Voucher?Multiple
5How can I change my password, update my personal details or see my past inquiries and orders?Multiple
6How can I exchange product bought on your website for a different size?Multiple
7How can I place an order at Betony Vernon Online Boutique? What is a Jewel Box?Multiple
8How can I search for products quickly at Betony Vernon Online Boutique?Multiple
9How do I know what size ring to order?Multiple
10How do I receive special offers from Betony Vernon Online Boutique?Multiple
11How long does it take for products to arrive?Multiple
12How much is the Import Duty and Fees Deposit?No Category
13How secure is this store?Multiple
14How should I care for products bought on your website?Products
15How will I be refunded if the real import duty is less than I paid?No Category