Please note our shipping rates and guidelines:
This jewelry is hand made in Italy. Delivery time is 1- 4 weeks depending on availability. You will receive an update on the delivery time from us by email after your purchase.
• All orders are shipped via FEDEX on business days (Monday to Friday) excluding holidays.
• We are unable to ship to PO Box or military addresses.
• For international orders, please allow additional time for customs clearance
We are not able to ship to OFAC Sanctioned Countries:
Afghanistan, Belarus, Burma, Cuba, Democratic Republic of Congo, Eritrea, Egypt, Federal Republic of Yugoslavia & Serbia, Iran, Iraq, Ivory Cost (Cote D'Ivoire), Lebanon, Liberia, Libya, Myanmar, North Korea, Republic of Guinea, Somalia, Sudan, Syria, Tunisia and Zimbabwe.
(Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom)
FEDEX International – $99 for purchases under $1000
FREE Shipping for purchases exceeding $1000
Betony Vernon Online Boutique US import services
Hassle-free customs clearance for our US customers
Betony Vernon Online Boutique offers its US customers a special service that saves you time, effort and worry. When we ship to the US, we take care of all the necessary customs formalities and the payment of duties and import fees on your behalf, so you can simply enjoy hassle-free shopping in our store.
How does it work?
To save you having to go through all these procedures, we do it for you. When you make a purchase in our online boutique, we charge a deposit that will be used by us and our carrier to cover the appropriate duties and fees on your or the recipient’s behalf. You will receive from us a transparent and clear statement of all the payments covered by your deposit. We reimburse funds if the actual amount is less than the deposit you paid and we keep you free from risk if the duties and fees should exceed the paid deposit. You will never be charged additional money above what you paid at the time of purchase!
How much is the deposit?
The product prices displayed on the website for US customers already include the estimated import duties and fees in the form of a 20% deposit on the net price of the goods. This estimation is based on our experience from selling to US customers over the years. The actual percentage varies slightly according to the kind of jewelry. Duties and fees are also subject to change by the authorities – often without prior notice. This is why we cannot give a 100% accurate estimation upfront.
How will I be refunded if the actual costs are less than the deposit I paid? How long will it take?
The refund process takes 45 to 60 days from the shipment date.
What if the real import duty or fees exceed the deposit I was charged?
If the actual import duty and fees exceeds the deposit we calculated and charged, B.V. Di Betony Vernon & C. sas will cover the extra costs. You will never be charged any extra amount.
Which other company offers similar shipping service as B.V. Di Betony Vernon & C. sas?
Please do not hesitate to contact us if you have any further questions about our US Import service.