“Erotism is a refined art of living to undress all taboos ”

Paradise Found
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TERMS OF USE

Welcome to www.betonyvernon.com. This site is owned B.V. Di Betony Vernon & C. sas . Please read these terms of use and Betony Vernon privacy policy below carefully before using this site. They set out the terms on which you may put content on the Betony Vernon website and use the shopping facility. By entering content on the Betony Vernon website, you agree to be bound by these Terms of Use. You also agree to abide by the Privacy Policy.

ACCEPTANCE OF TERMS

By accessing, viewing or ordering from the Betony Vernon shopping facility (www.betonyvernon.com), owned and operated by B.V. Di Betony Vernon & C. sas ., you acknowledge that you have read and understood these Terms of Use. These terms can be modified by us at any time without notice. Please check these Terms of Use periodically for any changes. Your continued use of this site following the posting of changes to these Terms of Use shall constitute your binding acceptance of any such amendments, modifications, additions and/or deletions. Throughout this site, the terms "we", "us", "our" refer B.V. Di Betony Vernon & C. sas .e.

LEGAL INFORMATION

Paradise Found Fine Erotic objects are not indicated for use by minors. Keep the items out of reach of children. B.V. Di Betony Vernon & C. sas declines any responsibility for any harm or damage caused by the inappropriate or incorrect use of the objects. None of the Betony Vernon jewels and Jewel-Tools are intended to be used without the appropriate health and safety knowledge on the part of the user.
Please read carefully the product guide provided with each purchase on how to use our products as safely as possible. It is always the user's responsibility to ensure that Betony Vernon products are not used in any way that could prove harmful to the user or to others. Please do not wear or use Jewel-Tools in Sterling Silver or Gold if you are allergic to this metal.

COPYRIGHT & TRADEMARK INFORMATION

Copyrights, trademarks and/or other intellectual property rights protect all materials, including those used on this website. These materials are owned by B.V. Di Betony Vernon & C. sas and include, but are not limited to, the photographs, images, illustrations, texts, video clips, audio clips, designs, logos, trademarks and any other materials contained in this Site, as well as the software used in the design and development of this Site. All rights are reserved worldwide. The name and mark BV of B.V. Di Betony Vernon & C. sas , Paradise Found, the logo, the stylized font, and all other Paradise Found related marks depicted in this site, whether registered or unregistered, are trademarks or service marks of BV - Betony Vernon in all countries.

LICENSE AND USE OF THIS SITE

B.V. Di Betony Vernon & C. sas reserves all rights to deny or restrict access to this site to any particular person, or to block access from a particular internet address to this site, at anytime, without ascribing any reasons and/or notification whatsoever.
B.V. Di Betony Vernon & C. sas grants you a limited, non-exclusive license to access and make personal, non-commercial use of this site. In accordance with these Terms of Use, you are not permitted to download any material (including, without limitation, software, text, graphics or other content), except for printing single copies of pages (for personal, non-commercial use provided that all copyright and proprietary notices are maintained) frame or link to any page within or modify all or part of this site.

WARRANTIES AND DISCLAIMERS

This website is provided to you on an "as is" and "as available" basis and, consequently, B.V. Di Betony Vernon & C. sas gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability and fitness for a particular purpose) including warranties or representations that material on this website will be complete, accurate, reliable, timely, non infringing to third parties; that access to this website will be un-interrupted or error-free; that this website will be secure; that any advice or opinion obtained from B.V. Di Betony Vernon & C. sas through this website is accurate or to be relied upon and any representations or warranties thereto are expressly disclaimed. Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Please check your local laws. We reserve the right to restrict or terminate your access to this website or any feature of this website or any feature or part thereof at any time.

REGISTRATION

You don't need to register to view the website. Registration is optional in order to use the shopping facility. We may change registration requirements from time to time. Your registration details are important and you are required to provide information about yourself that is true, accurate, current and complete in all respects. You will be required to submit a valid user ID and password for authentication before you will be able to modify your file.

PERSONAL INFORMATION

B.V. Di Betony Vernon & C. sas will respect the privacy of your personal information and undertakes to comply with all applicable Data Protection legislation currently in force. You agree that we have the right to access and disclose your information in order to comply with applicable laws and lawful government requests, and to protect B.V. Di Betony Vernon & C. sas and its users. In relation to the personal information provided by your registration, you agree that B.V. Di Betony Vernon & C. sas may use such information in accordance with the purposes for which B.V. Di Betony Vernon & C. sas has obtained your permission upon registration and in accordance with the Privacy Policy.

B.V. Di Betony Vernon & C. sas OBLIGATIONS

B.V. Di Betony Vernon & C. sas agrees to use its reasonable endeavors to maintain the B.V. Di Betony Vernon & C. sas website in a fully operational status without errors. As B.V. Di Betony Vernon & C. sas cannot guarantee that this will always be the case, it does not accept liability for any defects which may exist, or for any economic losses (including loss of revenues or profits), loss of goodwill or reputation or any special, indirect or consequential losses you may suffer which arise from your use of the B.V. Di Betony Vernon & C. sas website or your inability to access the B.V. Di Betony Vernon & C. sas website. B.V. Di Betony Vernon & C. sas reserves the right to withdraw, temporarily or permanently, any content from this site at any time and for any reason. Removal may be immediate and without notice. You agree that B.V. Di Betony Vernon & C. sas is not liable to you or any third party for any such withdrawal. The services provided by B.V. Di Betony Vernon & C. sas website are provided without any warranties or guarantees unless otherwise specifically stated. All relevant information relating to returns and exchange may be found under Returns Policy.
Further, B.V. Di Betony Vernon & C. sas shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.

The B.V. Di Betony Vernon & C. sas website may contain links to other websites. B.V. Di Betony Vernon & C. sas is unable to take responsibility for the content of such websites. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.

SITE USER OBLIGATIONS

Paradise Found Fine Erotic objects are not indicated for use by minors. Keep the items out of reach of children. Additionally, www.betonyvernon.com contains content that could be inappropriate for children under 18. B.V. Di Betony Vernon & C. sas declines any responsibility for any harm or damage caused by the inappropriate or incorrect use of the objects. None of the Betony Vernon jewels and Jewel-Tools are intended to be used without the appropriate health and safety knowledge on the part of the user.
Users of this website may post/send communications; and submit suggestions, ideas, comments, questions, or other information as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. B.V. Di Betony Vernon & C. sas reserves the right (but not the obligation) to remove or edit any content. You are responsible for the content posted by you on the B.V. Di Betony Vernon & C. sas website and agree to indemnify, defend and hold harmless B.V. Di Betony Vernon & C. sas , its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the B.V. Di Betony Vernon & C. sas website from and against any or all losses, expenses, damages and costs including legal fees resulting from any violation of these Terms of Use, or any activity relating to your account by you or any other person accessing the B.V. Di Betony Vernon & C. sas website through your account. You agree that you will only use the B.V. Di Betony Vernon & C. sas website in a manner that is consistent with these Terms of Use and in a way that complies with all applicable laws and regulations. To the extent to which your use, or the use by any person who may be authorized by you, or for whom you are responsible (for example, your child) causes damages or loss to any person, you agree to indemnify us immediately on demand in relation to such losses or damages, including any legal costs, that may arise from such use. You may not systematically extract and/or re-utilize parts of the content of this website without the express written consent of B.V. Di Betony Vernon & C. sas . In particular, you may not utilize any data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without B.V. Di Betony Vernon & C. sas ’s express written consent. You also may not create and/or publish your own database that features substantial parts of this website (for example our prices and product listings) without the express written consent of B.V. Di Betony Vernon & C. sas . 

CONFIDENTIALITY

B.V. Di Betony Vernon & C. sas prides itself on the luxurious quality of our products as well as their presentation and packaging. When shipments are made, they are done so in traditional shipping methods. The shipping slip and return address are marked with the company logo and information. However, the packaging exterior never eludes to the contents except if required by customs. Products are identified with care and concern for your confidentiality. 

PRIVACY POLICY

This privacy policy discloses the privacy practices for this site - what information we gather, how we use it and how to correct or change it. This Privacy Policy only addresses our activities from our servers. Other sites (including those to which this site links and third party sites or services with which B.V. Di Betony Vernon & C. sas may have relationships) may have their own privacy policies and practices, that we do not control, and we are not responsible for, nor do we endorse, such practices or policies.
B.V. Di Betony Vernon & C. sas guarantees that we will keep your personal information in strictest confidence. Names, email address, and any other personal information remains completely secure under our corporate guidelines. We will never sell or share your information with any other company. By registering your contact details with us, entering into a purchase agreement with us, or other communicating with us electronically, you consent to us collecting, holding, disclosing and using your personal data which you submit to us through the Website/Online Shop (including in relation to your purchase agreement) without your further prior written consent in accordance with this data protection policy. 
We will use personal data which you submit to us through the Website/Online Shop (including in relation to your purchase agreement) only to enable you to make a purchase of our goods, in relation to any purchase agreement you enter into with us, for market research to improve our website and our product range, to keep you informed about our market activities and goods and services, and delegate to a third party the task of carrying out repair, logistical, or other tasks. 
If you do subscribe to receive emails from us and later change your mind, simply follow the unsubscribe instruction at the bottom of any email you receive from us. 

SECURITY

You can shop at www.betonyvernon.com with confidence. The website uses state-of-the-art security technologies to safeguard customer transactions. Betony Vernon Online Boutique uses e-commerce technology provided by one of the world’s leading software companies Adobe Systems Incorporated. When you make a purchase from our online shop, the system uses a secure URL in the form of https://betonyvernon.worldsecuresystems.com/... to ensure your details and sensitive information are protected. The secure URL uses the HTTPS protocol, which provides the highest available security for online transactions. You can use PayPal in our e-shop. PayPal allows you to pay and send money over the Internet. After checking out on our online Boutique, you will be directed to PayPal, where you can pay either by means of an existing PayPal account or by entering your credit card details (so you do not enter your credit card details on our site). You can use the following cards with PayPal: Visa, MasterCard, Discover, American Express. There is no charge for opening a PayPal account or transferring money from your bank account to your PayPal account. There is also no charge for making purchases using your PayPal account. For more information, please visit the PayPal website http://paypal.com/help.

PAYMENT TYPES

You can currently pay only by PayPal in our e-shop that accepts following credit cards: Visa, MasterCard, Discover, and American Express. PayPal allows you to pay and send money over the Internet. After checking out on our online Boutique, you will be directed to PayPal, where you can pay either by means of an existing PayPal account or by entering your credit card details (so you do not enter your credit card details on our site). There is no charge for opening a PayPal account or transferring money from your bank account to your PayPal account. There is also no charge for making purchases using your PayPal account. For more information please visit the PayPal website http://paypal.com/help.

SHIPPING RATES

Please note our shipping rates and guidelines:

We currently ship to all European Union countries and the United States. If you wish to ship to any other country, please contact us via our contact form.

• All orders are shipped via FEDEX on business days (Monday to Friday) excluding holidays.

• We are unable to ship to PO Box or military addresses. 

• For international orders, please allow additional time for customs clearance

European Union countries - FREE Shipping 

(Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom)

United States

FEDEX International – $99 for purchases under $1000
FREE Shipping for purchases exceeding $1000

Please allow 1 to 4 weeks to process and ship your order. The delivery time depends on product availability. You will receive an update on the delivery time from us by email after your purchase.

We are not able to ship to OFAC Sanctioned Countries

Afghanistan, Belarus, Burma, Cuba, Democratic Republic of Congo, Eritrea, Egypt, Federal Republic of Yugoslavia & Serbia, Iran, Iraq, Ivory Cost (Cote D'Ivoire), Lebanon, Liberia, Libya, Myanmar, North Korea, Republic of Guinea, Somalia, Sudan, Syria, Tunisia and Zimbabwe.

Betony Vernon Online Boutique US import services

Hassle-free customs clearance for our US customers

Betony Vernon Online Boutique offers its US customers a special service that saves you time, effort and worry. When we ship to the US, we take care of all the necessary customs formalities and the payment of duties and import fees on your behalf, so you can simply enjoy hassle-free shopping in our store. 

How does it work?

Import duties and fees are levied on imports of jewelry from Italy under the laws of the United States. Usually the recipient of the goods is responsible for the payment of duties and fees and has to deal with customs and other authorities involved in the import process. 

To save you having to go through all these procedures, we do it for you. When you make a purchase in our online boutique, we charge a deposit that will be used by us and our carrier to cover the appropriate duties and fees on your or the recipient’s behalf. You will receive from us a transparent and clear statement of all the payments covered by your deposit. We reimburse funds if the actual amount is less than the deposit you paid and we keep you free from risk if the duties and fees should exceed the paid deposit. You will never be charged additional money above what you paid at the time of purchase! 

How much is the deposit?

The product prices displayed on the website for US customers already include the estimated import duties and fees in the form of a 20% deposit on the net price of the goods. This estimation is based on our experience from selling to US customers over the years. The actual percentage varies slightly according to the kind of jewelry. Duties and fees are also subject to change by the authorities – often without prior notice. This is why we cannot give a 100% accurate estimation upfront.

How will I be refunded if the actual costs are less than the deposit I paid? How long will it take?

First we will email you a detailed overview of all payments incurred in the import process. If the actual import duty and fees are less than the deposit charged at the time of purchase, you will be refunded the difference. The refund options are:
i) Money refund via PayPal to your PayPal account (need to have a valid Paypal account)
ii) Gift Voucher in US dollars for your next purchase from BV Online Boutique. 
iii) Wire transfer to a bank account (please note that the bank charges incurred will have to be paid by the account holder)
You decide and tell us how you want the refund to be arranged.

The refund process takes 45 to 60 days from the shipment date. 

What if the real import duty or fees exceed the deposit I was charged? 

If the actual import duty and fees exceeds the deposit we calculated and charged, B.V. Di Betony Vernon & C. sas will cover the extra costs. You will never be charged any extra amount. 

Which other company offers similar shipping service as B.V. Di Betony Vernon & C. sas?

Many online retailers will sell you goods, but make you responsible for the administrative work and costs involved in cross-border shipping. This fact is often buried deep in the small print of their terms and conditions. We think it is better to offer you this service so you won’t get any unpleasant surprises. One renowned brand offering similar services is the biggest online retailer AMAZON. You can see a description of their service by clicking here

RETURNS, EXCHANGES, AND REPAIRS

RETURNS
In order to return or exchange your purchase you must obtain a return authorization number from customer service by writing to customer.care@betonyvernon.com, specifying "℅ Returns" as the subject of the email. Briefly explain the reasons for your return, or your refund or exchange request. If possible please attach a picture of the item(s) you want to return.

If you have problems, please contact our customer care from Monday to Friday (10.00am to 05.00pm).

Return/refund/exchage acceptance conditions

We offer size exchanges and product exchanges.
We do not accept returns or offer exchanges for any product that has been used. 
We cannot exchange or accept returns for customized items unless there is a manufacturer defect.
We do not give refunds on gift vouchers.
All items must be returned to us in their original condition and packaging.
All goods must be shipped within 7 working days from receiving the return authorization number.

B.V. Di Betony Vernon & C. sas reserves the right to refuse Exchange/Refund after having examined the item(s) returned.

Shipping returned merchandise

Once you obtain the return authorization number please fill the return/exchange slip that you find on the back of the original invoice - if you no longer have it you can download it here.

Enclose all original documentation with the package and ship by FEDEX/UPS priority to:

BV/Immaginazione 
c/o Returns
Via Antonio Bazzini 14 
20131 Milano 
Italy 
Tel: 02 236 5135 /266 6341

FOR RETURNS FROM THE UNITED STATES:

YOU NEED TO PROVIDE THE FORWARDER WITH 3 COPIES OF A PRO-FORMA INVOICE. THE PRO-FORMA INVOICE WILL BE SENT TO YOU WITH THE AUTHORIZATION NUMBER OR YOU CAN REQUEST IT AT customer.care@betonyvernon.com.

Returns must be shipped using reliable and secure shipping carriers such as UPS or FEDEX. We strongly recommend that you INSURE your shipment, as B.V. Di Betony Vernon & C. sas will not accept responsibility for merchandise lost in transit.

Shipping costs for returns and any customs duties will only be reimbursed if the merchandise is defective.

EXCHANGES

If you require a replacement, please include all the necessary details, such as the product description, style number, size, and color (for feathers, diamonds, wood etc) where applicable.

REFUNDS

Only the cost of the item will be reimbursed. Shipping expenses and duties cannot be reimbursed and will be deducted from the total amount paid at purchase - the sum will be credited on the credit card used for purchase within 30 days of cancellation.

As soon as your returned item is received we will process your request and contact you. Replacement items held in stock will be dispatched within seven working days. If the replacement items you choose are not in our stock and need to be produced, the standard shipping time is estimated from 1 to 4 weeks after receipt.

REPAIRS

In order to request returns for repair you must obtain a repair confirmation number from customer service by writing to customer.care@betonyvernon.com specifying "℅ Repair" as the subject of the email and stating in the text the item name and description, the date of purchase and the kind of repair required. If possible, please attach a picture of the damaged item. Within 3 working days you will receive a confirmation email to inform you if the repair is possible, how much it will cost and all the necessary details for shipping.

If you have any problems, please contact our customer care from Monday to Friday (10.00am to 05.00pm). 

General list of repairs we can perform:
Stone/porcelain/feathers/pearls substitution
Mechanisms repair
Size modification
For more details please contact us at customer.care@betonyvernon.com.

Shipping merchandise for repair

Once you obtain the repair confirmation number please fill the repair slip you can download here.

Enclose all original documentation with the package and ship by FEDEX/UPS priority to:

BV/Immaginazione 
c/o Repairs 
Via Antonio Bazzini 14 
20131 Milano 
Italy 

Tel: 02 236 5135 /266 6341

FOR REPAIRS FROM THE UNITED STATES:

YOU NEED TO PROVIDE THE FORWARDER WITH 3 COPIES OF A PRO-FORMA INVOICE. THE PRO-FORMA INVOICE WILL BE SENT TO YOU WITH THE AUTHORIZATION NUMBER OR YOU CAN REQUEST IT AT customer.care@betonyvernon.com.

Items must be shipped using reliable and secure shipping carriers such as UPS or FEDEX. B.V. Di Betony Vernon & C. sas will not accept responsibility for merchandise lost in transit.

Please make sure that the items shipped are well protected and packaged safely.

Please note that we do not refund postage and you must ensure that all shipping/postage/duty costs are prepaid.

NEWSLETTER

B.V. Di Betony Vernon & C. sas may offer newsletters to share content information about this site with interested users. B.V. Di Betony Vernon & C. sas uses contact data from our newsletter subscriptions to send users the newsletters. Users may cancel their free email newsletter subscriptions and other communications by following the simple instructions at the bottom of each newsletter or email, or by contacting this site.

THE INFORMATION PROVIDED IN THIS PRIVACY POLICY AND THE ABOVE TERMS OF USE DO NOT CONSTITUTE LEGAL ADVICE. 
Last Updated: 29-03-2011
©B.V. Di Betony Vernon & C. sas. All rights reserved. 2011-13.
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